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{"id":9369,"date":"2019-03-29T11:47:15","date_gmt":"2019-03-29T00:47:15","guid":{"rendered":"https:\/\/lifestylesaloncoach.com\/\/?p=9369"},"modified":"2020-06-11T10:21:00","modified_gmt":"2020-06-11T10:21:00","slug":"why-salon-culture-is-so-important-it-will-actually-save-your-salon","status":"publish","type":"post","link":"https:\/\/lifestylesaloncoach.com\/why-salon-culture-is-so-important-it-will-actually-save-your-salon\/","title":{"rendered":"Why salon culture is so important, it will actually save your salon."},"content":{"rendered":"\r\n

Get the right systems in place and the right people working for you and your salon will thrive. Just concentrating on superstars and how much money they make, you will always end up barely surviving in the end!<\/p>\r\n\r\n\r\n\r\n

You cannot buy people who don\u2019t want to be bought!
People that can be bought only work for money.
So how do you install LOVE into your staff if they are mercenaries?
Imagine your team, all money orientated chasing down targets to get their bonuses, selling retail and up selling the clients on almost every visit!<\/p>\r\n\r\n\r\n\r\n

SUPERSTARS<\/strong><\/p>\r\n\r\n\r\n\r\n

THIS IS WHAT MOST SALON OWNERS DREAM OF…………….<\/strong><\/em><\/p>\r\n\r\n\r\n\r\n

Motivated staff that seem to be getting results and making money.
But I see it differently…
I see greedy money hungry staff, that try to book as many clients in their column as possible, squeazing and rushing clients. Up selling services with the focus on making more money NOT client focused at all. I see the client walking out with retail products that they don\u2019t really need.
How long before these staff get caught out?
Not long. <\/p>\r\n\r\n\r\n\r\n

Clients will soon see through them and tell you with their feet, they are not coming back.
It will be a while before you realise clients are dropping off. New clients will come and think your staff are wonderful, attentive and professional, as they sell more retail and up sell. 
One day new clients will stop coming the word is out and gaps WILL appear in the appointment book.<\/p>\r\n\r\n\r\n\r\n

The bonuses that drove your greedy staff will dry up as they will find it harder and harder to hit target.
What do you think the mercenaries will do now?<\/p>\r\n\r\n\r\n\r\n