Small businesses lose 71 percent of its clients due to poor customer service.
If you want to grow your salon FAST!!!! Then you need to look at how many new salon clients come back to your salon after their first visit, and how many regular clients you lose.
Small business owners estimate that 11-20 percent of first time customers don’t return to their business. I think this is higher
A five percent increase in customer retention can lead to an increase in profits of between 25 and 95 percent.
So what are you doing about keeping your clients?
The more clients you keep the busier your salon gets.
Lets talk about HOW you can improve your clients experience and make more money.
Where are you right now?
Are you in Startup/Survival or Stability/Lifestyle?
Wherever you are, know where you are and what the next level looks like.
So what does it really take to build a system that brings you new clients every single week? What does it really take to move out of the warzone into the lifestyle section? And stay there.
PLUS: Whenever you’re ready… here are 3 ways I can help you grow your salon business:
A 9 week foundational course built for the smaller salon whose turnover is less than $450,000
A group coaching that fast tracks your salon out of the warzone, but keeps you into the lifestyle salon section. $450,000 – $700,000
One to one coaching – I’ll systemise your salon to take you all the way to the million dollar mark without you.
Work smarter and leave the harder to others