You employ millennial stylists in your salon; learning their language and how they communicate will help you as a salon owner or manager engage and connect with them on a deeper level.
Our millennial stylists have grown up with instant messaging, texting, email, and many other forms of written communication.
Our millennials are fluent in the digital world of communication, having grown up with always having a mobile phone at their fingertips. They hate talking on the phone. They sleep with their mobile phones nearby, they communicate about their personal lives with chats and photos to “friends” on social media, and they carry on a running text message with parents and friends throughout the day.
This social media generation of stylists relies heavily on abbreviations and emoji’s which can often confuse us older Managers and Salon Owners. But, we are talking about the future of our workplace communication overall—and whether we like it or not, we need to prepare for these changes. With 75 million millennials entering the workforce you have no choice but to learn how to get the very best from them.
By taking the time to learn the more popular terms, you will engage better with your millennial stylists and keep pace with the ever-changing dynamic of the workforce.
The best way to convince them to consider your salon as a long-term career is to ensure that are understood and that their voices are heard.
If you would like to learn more about leading your millennial stylists, you can sign up to iSalon Coaching’s “Ultimate Salon Managers Course”. Run over 12 weeks you will have instant access to video’s, downloadable tools, skill building exercises and the ability to implement the content directly in your salon. Plus you have the extra support of your very own personal coach.
https://www.jigsawbox.com/signup/iSalon coaching/36287/144073
Nicole McDonell – Coach/Mentor
iSalon Coaching