Are you working long hours for little rewards?
If you are then you need to look at your salon set up. Are you the busiest person in the salon? That is so dangerous because the passion that is keeping your salon moving will undoubtedly lose its drive and your business will start to decline. I have seen this a hundred times before with salon owners that come to me for help. It’s the worst because you don’t know it’s happening, it’s slow and hidden, but before long you will struggle to pay bills on time, start borrowing money to stay ahead of the game, hoping that a busy week will come. It never does! That’s why 60% of salon owners close their doors and walk away, it’s so soul destroying. Don’t let your salon be the next statistic. But you can change this now, today…………. If you could learn to attract high paying clients to your salon, money will come in. If you could get these clients to fall in love with your salon and your staff and not you, then that would ease the pressure on you. If you could get your current clients to spend more then that would help you pay back some of that borrowing. Want to know what I do? I help salon owners grow their salons faster by concentrating on only the 3 ways to get any business making money and being strong. I believe that there is only 3 ways to grow any salon: ✅Get more bums on seats (more clients) ✅Get bums on seats to visit more often (get the clients to return faster using their data base) ✅Get bums on seats to spend more (the only way to doing that is increase the customer service value) For the last 3 years I’ve been a lifestyle salon coach and have taught hundreds of salon owners all around the world how to use a simple system to get their salons busy. The world has changed and you need to change too or you will be left behind. I want to show you the 9 simple steps that are working in salons all around the world as we speak today, to make them THE SALON OF CHOICE FOR GOOD PAYING CLIENTS. Right now you have the power that I had to convert my salon into one of the highest earning salons in my town. You just need to register and turn up and make a decision. This workshop is my life work of how I developed 9 simple steps that took me from a War Zone salon owner to a Lifestyle salon owner living in a beach house next to the Pacific Ocean. You too have the opportunity I had by joining us at Lifestyle Salon Coaching and implementing these 9 simple steps in your salon. You will have the same power and the same knowledge that I had all those years ago, but without wasting time because they’ve been tried and tested. New times are ahead and you can either embrace the change or you will be left behind, Are you ready to learn the new way to grow your salon? Let’s do this……… See you there for the chance to join the fastest growing Lifestyle Salon Coach in Australia. Monday 19th March 2018 at 7:00am (AEDT) Click here to secure your place http://bit.ly/2yVgizU
Communication with your Salon Team
“Do not listen with the intent to reply, listen with the intent to understand.” By Nicole McDonell – Coach/Mentor iSalon Coaching Communication with your team is one of the most important abilities of being a great leader in your Salon. A lack of communication skills has the potential to harm relationships with your team and you will be ineffective in understanding and leading your team. Let’s face it; everyone see’s reality differently and can interpret the same words very differently. Your job is to really work out exactly what they are trying to say and why. Communication with your team is the key to understanding and teaching your team. Only when you learn how to truly communicate effectively will you be able to understand and lead your team to profits. I have included some tips and trick below to help you start communicating better with your team. One of the most basic and important things to do in all conversations with your team members is to pause before replying. (A short pause of about 2-5 seconds). When you pause, you avoid the possibility of interrupting the team member if they are just taking a breath. Plus, it shows your team member that you are listening to them and processing what they have said by not jumping in with your own comments and opinions. It also ensures that you actually hear the speaker better. You will really understand what they are really saying with greater clarity. You also want to ask for clarification, “What do you mean?”. Then pause and wait…. The team member will then answer back with a lot more detail. You can also repeat back the team member’s words in your own words. This ensures you are both on the same page. “Let me see if I understand you.” What you are saying is? This shows that you are genuinely paying attention and making every effort to understand what is trying to be said or feelings explained. Listening builds trust. The more you listen to your team the more they will trust and believe in you. When you suspect, someone is not telling you the truth be direct and ask the million-dollar question and then be silent. It’s when that awkward silence happens it forces the other person to fill the silence. Often it is then that you will get the actual truth. I have used this tactic in many meeting and it is always a success. I have got a few unexpected answers but it really does save time by helping you get to the real truth quicker. Want to know more on how to lead your team to profits with “The Million Dollar Salon Manager”? Check out my latest workshop: http://bit.ly/2vJuYVq At the end of the video I also talk about the options for joining the “Ultimate Salon Manager!” And if you want to accelerate your teams untapped potential and achieve success quicker jump in and join us straight away, the link is here: http://bit.ly/2qiFmwl
Is it time for a Salon Coach?
TROUBLE SLEEPING – WHAT’S KEEPING YOU AWAKE AT NIGHT? By Nicole McDonell – iSalon Coaching Do you lay awake at night thinking about all your salon’s problems? Why your financial performance is so low? Why your team don’t work as hard as you do and don’t seem to care about the fact? If you are going to have enough money in the bank account to cover wages! Do you wake up in the middle of the night from a reoccurring nightmare in a cold sweat yelling HELP!? Are you tired? Are you stressed? Not sure which way to turn, or what to do next? In a confusing time, there is only one thing that you can be sure of is that if you make the wrong decision, if you screw it all up there will be a whole lot of heartbreak for a lot of people. You! Your Family! Your Team! And it will be all your fault. Everything is changing so quickly that it makes it even more harder to know which way to lead your team. First it was generation Y and now there is generation Z, so how do you connect with your team? How do you lead them? There are so many options for help available these days. Venturing into the unknown requires courage and support. It is a whole lot easier when you know you have a safety net. You need access to a leader with experience and expertise. You need me; Nicole McDonell from iSalon Coaching. I will teach you how to be vocal in your beliefs. How to explain why things are important. I will empower you, but show you how to be a servant leader. I will teach you to know when to delegate, versus when to step in. How to lead by example. How to ask your team for help and for continuous improvement ideas. How to look at the process instead of blaming your team. Help your team see the bigger picture. Recognise and celebrate your team. The best way to improve your salons position and current situation is to invest in Are you ready to succeed? The time is NOW. If you would like to learn more about leading your millennial stylists, you can sign up to iSalon Coaching’s “Ultimate Salon Managers Course”. Run over 12 weeks you will have instant access to video’s, downloadable tools, skill building exercises and the ability to implement the content directly in your salon. Plus, you have the extra support of your very own personal coach. https://www.jigsawbox.com/signup/iSalon coaching/36287/144073 Nicole McDonell – Coach/Mentor iSalon Coaching
Can you Communicate with your Millennial Stylists?
You employ millennial stylists in your salon; learning their language and how they communicate will help you as a salon owner or manager engage and connect with them on a deeper level. Our millennial stylists have grown up with instant messaging, texting, email, and many other forms of written communication. Our millennials are fluent in the digital world of communication, having grown up with always having a mobile phone at their fingertips. They hate talking on the phone. They sleep with their mobile phones nearby, they communicate about their personal lives with chats and photos to “friends” on social media, and they carry on a running text message with parents and friends throughout the day. This social media generation of stylists relies heavily on abbreviations and emoji’s which can often confuse us older Managers and Salon Owners. But, we are talking about the future of our workplace communication overall—and whether we like it or not, we need to prepare for these changes. With 75 million millennials entering the workforce you have no choice but to learn how to get the very best from them. By taking the time to learn the more popular terms, you will engage better with your millennial stylists and keep pace with the ever-changing dynamic of the workforce. The best way to convince them to consider your salon as a long-term career is to ensure that are understood and that their voices are heard. If you would like to learn more about leading your millennial stylists, you can sign up to iSalon Coaching’s “Ultimate Salon Managers Course”. Run over 12 weeks you will have instant access to video’s, downloadable tools, skill building exercises and the ability to implement the content directly in your salon. Plus you have the extra support of your very own personal coach. https://www.jigsawbox.com/signup/iSalon coaching/36287/144073 Nicole McDonell – Coach/Mentor iSalon Coaching