Have you got foundations laid out ready to build your salon strong?
Every salon has 3 phases that it goes through!Phases required to transform your salon into lifestyle business.Now most salon owners never get to create a lifestyle salon because… They totally skip phase #1 and assume that their staff will be able to perform as good as them (big mistake) They totally don’t get phase #2 […]
How I changed my salon for the better
THE ONE THING THAT CHANGED MY BUSINESS.……… A few years ago, I did something that COMPLETELY changed the direction of my life and salon business…I STOPPED working 6 days a week. I STOPPED: Succumbing to the pressure of having to do all the clients… Being the busiest person in the salon… Feeling like I had […]
The biggest mistake salon owners make with their customer service!
I hear so many salon owners tell me that they offer great customer service when in fact it’s rubbish. They get mixed up with what customer service actually is. What they have is great customer care and that’s totally different. Just because you offer great customer care doesn’t mean that your customer service is any good at all. Most […]
ARE YOU USING OLD FASHIONED METHODS TO ATTRACT NEW CLIENTS?
You may be finding that you are getting less and less new clients, or your ads have stopped working, or you are attracting the wrong clients, or clients just don’t return.If that’s you then read on……………….. With the evolution and popularity of social media it’s become easier and easier to connect with like minded people […]
IS YOUR SALON LOSING MONEY?
Did you know that most salons that I get to work with DO NOT have a problem finding clients! At first they think it’s, ‘I cannot get my staff busy’; but when we dive deep into their numbers we see that new clients are coming to the salon.So that only leaves one explanation! YOU AND […]
BURYING YOUR HEAD IN THE SAND DOESN’T MAKE YOUR SALON PROBLEMS INVISIBLE, IT ACTUALLY SUFFOCATES THEM!
Problems do not just go away on their own because you ignore them, they just fester until they take you to a place where you run out of choices.If you are feeling out of control? Have problems that you are ignoring for whatever reason? YOU NEED TO BE ABLE TO TACKLE THESE TODAY. I remember […]
A HUGE MISTAKE I SEE SALON OWNERS MAKE IS EMPLOYING SUPERSTARS.
You know the ones, the ones that have a big clientele, rebooks through the roof and sell more retail than anyone else in the salon.If you think I’ve gone crazy or you think that this is a mistake then you need to listen on. I believe you are looking for the wrong attributes and that’s […]
The 5 Biggest Challenges That Salon Owners Face
When you’re a salon owner, it’s easy to feel as if the problems your salon faces are unique. You’re so immersed in your daily duties and issues that you may fail to recognize that your major problems are essentially the same as what the competition is facing. In 2019, many challenges salon owners face and […]
Nice turnover, shame about the profit
It’s easy for salons to grow organically and turnover to increase rapidly when you are new, but the real test is how much profit you make at the end of the day. I see turnover of so many salons that on the outside looks amazing, and many from the outside would say they are crushing […]
How To Make Your Salon A Success
There are many salon owners that feel they have a successful salon, but I beg to differ. Check out my thoughts in this video and then please let me know if you feel your salon is a success or not. P.S. Whenever you’re ready… here are 2 ways I can help you […]